Andrew Isaacs Law Ltd
At a glance
- Salary: £283 / week
- Address: Unit 7 Atlas Business Park DN4 5JT
- Start date: 2025-05-01
- Closing date: 2025-04-11
- Apply
Customer Service Level 2 Apprenticeship
As a Client Relations Apprentice, you will be the first point of contact for our clients, assisting with enquiries, scheduling appointments, and ensuring a seamless client experience. You will work closely with our Marketing/Client Relations team, as well as provide administrative support to our Family Law Department across various offices.
Summary
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office, directing them appropriately, copying any documentation required and making them drinks
- Answer, screen, and forward incoming phone calls, ensuring proper redirection.
- Arranging client meetings
- Update calendars and schedule meetings.
- Administrative support to the organisation
- Taking payments
- Tasks in relation to the onboarding of clients
- Ensure interview rooms are tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Update calendars and schedule meetings.
- Maintain accurate client records and update information as needed.
- Other clerical duties where required such as filing, photocopying and scanning.
Requirements and prospects
Desired skills
GCSE or equivalent Maths and English level 4 or above desired
Future prospects
Apprenticeship and the opportunity to progress within the firm.
Training to be provided
Customer Service Level 2 Apprenticeship
About the employer
Andrew Isaacs Law LtdWe are known as Legal Service Specialists in Divorce & Family Law Services throughout Doncaster and Melton Mowbray. We are recognised for our commitment and strength in the way we represent our clients whilst delivering an exceptionally high standard of care.